Cloud Contact Center Services Provide Limitless Solutions

  • Integrates with your existing phone, PBX and customer CRMs
  • Multi-site locations and multi-tenant accounts for separation.
  • Nimble, quick, scale-up, and down to meet demand.
  • Track costs and revenue for each client. Pay only for what you use.
  • View historical data in charts/graphs/grids (check out screenshots on our reporting page)
  • Create/schedule reports for efficient workflow
  • Analyze real-time metrics with dashboards
  • Export raw call data for further refinement
  • Segment groups, customers, and portfolios for client-specific reporting and compliance.
  • Automated reporting, get the information you need, how, where, and when you want it.
  • Faster turn-up than premise-based solutions
  • Lower total cost of ownership of any cloud or hardware dialer.