Today in the digital age it is extremely important to always be updated on any given transaction for superior customer experience .Mobile Apps provide the flexibility & mobility without compromising productivity. When you are in the field, it’s a necessity to have an app which enables you to work while on the go.
ID mobile , InterDialog UCCS’ mobile call center solution )enables agents to manage all call related activities through their phone whether they are in the field or working from home . ID Mobile is a very powerful application which can be used on Android/IOS platforms. It’s secured via user authentication by OTP and no data is stored on agent’s mobile phone. Ideally suited for feet on street (FOS) / work from home (WFH) to manage all sales or customer service functions.