Voice Logger

 

A voice logger is a kind of device that is programmed to use record information forms the telephones, microphones, radios, and other sources for storage on a computer’s hard drive or any removable hardware. This is an important tool in recording a conversation between the contact of the agents, managers, and supervisor on one hand and predictions, leads, or clients on the other.

How does it work?

This is an integral part of the communication system that can contain communication in multiple formats. A voice logger solution is a program that is used to record audio information from any removable media. This is ideal for any business that demands comprehensive customizability and functionality. This program was designed to work seamlessly along with an Interactive Voice Response, Predictive Dialer, and Automatic Call Distributor solution, its fit for a company that needs the end-to-end solution or a standalone voice recording system that combined with the current setup.

Whether you start in a simple setup or plan for the extension of your current capabilities, the solution will allow you to do with the shortest Time To Implementation even without upgrading your hardware and software as well as IT costs. All features in the Voice Logger can help you to obtain the quality goals even without the overhead of up-gradation and maintenance costs.

Business VoIP Providers For Any Platform

Voice logger is an important tool for recording interactions between contact center agents, supervisors, and managers on one hand and prospects, leads or customers on the other. A voice logger is an integral part of any communication system and can store correspondence in multiple formats.

A voice logger is a device or program used to record audio information from telephones, radios, microphones and other sources for storage on a computer’s hard drive or removable media.

Our Voice Logger solution is ideal for any business that demands comprehensive functionality and customizability. Designed to work seamlessly with Predictive Dialer, IVR (Interactive Voice Response) and ACD (Automatic Call Distributor) solution, it is perfect for contact centers or enterprises that need an end-to-end solution, or just a standalone voice recording solution that integrated with their current setup. So, whether you wish to start with a simple set-up or extend your current capabilities, our solution will enable you to do so with the shortest TTI (ime-to-implementation), without upgrading or replacing your hardware and software, or incurring additional infrastructure and IT costs.

With all these features, our Voice Logger will help you achieve your quality goals without the overhead of maintenance and upgradation costs.

Why Should You Voxbone?

• Reliable Service Wherever You Need To Scale
• Cheaper Telephony With No Margin Stacking
• ‘National operator’ Means Transparent Call Routing
• Phone Numbers Across 65 Countries
• Private, Resilient Global VoIP Backbone
• Responsive Support With No Downstream Providers
• 6 SuperPoPs Strategically Placed For Low Latency
• Compliant Service For Long-term Availability
• Easy Integration With Any SIP-Enabled Platform

Features

1. Recording of all channels per on Analog Line.
2. Accessible of Logger over a LAN.
3. Call Detail Report for all channels
4. Caller and Calling Number identification
5. Start time, Stop time and duration of every call
6. Searching of records by date, time, duration, phone number etc
7. Storage of calls in wav,gsm format
8. storage as per hard disk capacity of computer
9. Extension Number Recording.
10. Advanced Search with Extensive Options
11. Real-time Call Monitoring
12. Scalable to Log Higher Densities

No matter the number of countries where you need local voice presence, we’ve got you covered with a one contract, one monthly invoice, a single platform and APIs for centralized service management.